Credit Memos

Use the Credit Memos function to credit memo for an entire invoice. You may make the credit memo for the full amount of the invoice or part of the original invoice.

Generating credit memos will credit a project without crediting specific cost records that have been invoiced using the Transfer Billings and Post Billings functions.

1. Select a project/ task from the Project/Task field.
2. Enter the credit memo number in the Credit Memo No field. If you want to use the next available invoice number as the credit memo number when printing invoices, leave this field blank and the next available invoice number will be assigned when printing.
3. Select an original invoice number from the Original Invoice field, or select the invoice from the search box list. This would be the invoice to which this credit memo will be applied. When the credit memo is posted, it will be matched with this original invoice and act as a payment in the open invoices.
4. Select a date to associate with the credit memo from the Date field.
5. Select the billing batch code to associate with the credit memo from the Billing Batch Code field.
   Note: Only available if you elected to use batch processing in the Business Rules function.
6. Enter the amount for the credit memo in the Amount field. This can be for part of the original invoice or for the full amount.
7. Enter, if applicable, a description for the credit memos in the Description field. This will appear in the item description when viewing the credit memo in the Edit Billings function and on the printed credit memo.
8. Click a command button to
   
   

Click	To
OK	Process the credit memos.
Activity	Open the Activity Log to view previous credit memo activity.
Reset	Set all fields to their default values.

When you create a credit memo with an amount and save it, if the customer is supported by Avalara, the system will automatically calculate Avalara tax. You can confirm this on the PC Edit Billings page, where the Tax Status field will indicate Tax Calculated.