Traverse Global v11.2 - Service Repair
Lost Reason Codes
Use the Lost Reason Codes function to create standard codes to define why a job may have been lost.
Creating a Lost Reason Code
- Click the New button, on the toolbar, to open a blank lost reason code record.
- Enter a new code in the Lost Reason Code field.
- Enter a description of the new code in the Description field.
- Click the Save button, on the toolbar, to save the new code.
Editing a Lost Reason Code
- Select a code to edit from the Lost Reason Code field.
- Edit the fields as necessary.
- Click the Save button, on the toolbar, to save any changes made to the failure code.
Deleting a Lost Reason Code
- Select a code to delete from the Lost Reason Code field.
- Click the Delete button, on the toolbar, to delete the selected code.
- Click Yes at the "Are you sure you want to delete selected record(s)?" prompt.